Contact / Support
We’re here to help keep things simple.
Whether it’s about your order, your subscription, or shipping questions—reach out anytime.
Email Support
For the fastest help, contact us at:
We typically respond within 24–48 hours.
Common Questions We Help With
Before reaching out, here are a few things we can help you with quickly:
Shipping Questions
- Where your order is
- Estimated delivery times
- Tracking updates
Subscription Help
- Changing your delivery schedule
- Pausing or resuming your plan
- Updating payment details
- Managing your slime rotation kit
General Product Questions
- How to use SlimeSlim
- What comes in each box
- Choosing the right subscription plan
Returns & Refunds
If something isn’t right, we’ve got you covered.
You can view our full returns policy here:
[Returns Policy]
We aim to make the process straightforward and fair.
Need Help?
If you’re unsure where to start, just email us.
We’ll point you in the right direction and get it resolved.